4 Star Anjarden Self catering Holiday Accommodation West Cornwall  

Booking Terms & Conditions


Duration & Terms of Rental

Rentals are for a maximum of four weeks and commence at 4.00pm on the first day of the rental and end at 10.00am on the day of departure unless otherwise agreed. The period booked will be stated on the Booking Confirmation provided and cannot be exceeded.

Deposits and Final Payments

A deposit of thirty per cent (30%) of the rent is payable on booking and the balance is payable six weeks prior to commencement of occupancy. If booking is made less than six weeks prior to commencement, full payment is required. The rent for the property shall be agreed at the time of booking.


A booking can only be cancelled prior to the start of the rental and must be sent in writing. In the event of cancellation less than six weeks before occupancy the whole rent is payable unless we succeed in re-letting. If another booking can be arranged for that period a refund, less deposit paid, will be given, otherwise all payments made will be forfeit. If more than six weeks notice is given, only the deposit will be forfeit: At our discretion and in exceptional circumstances, we may waive this clause. It is strongly recommended that you take out cancellation insurance.

Method of Payment

Payments can be made by cheque, electronic bank transfer (BACS) or PayPal (secure payment by credit/debit card, a 3.5% transaction charge is payable by the guest for this type of payment). Payment charges from overseas are solely the responsibility of the guest. Cheques can only be accepted two weeks prior to booking. Any charges incurred by dishonoured cheques or bank transfers must be reimbursed by the guest.

The Owners Obligations

To provide the specified accommodation in a clean and tidy condition that conforms to the description given in the website. In the event of any discrepancy the guest should notify the owner of such as soon as possible in order that it can be rectified. (See Non-availabilty condition below).

The Guests Obligations

To pay for any loss or damage before leaving, caused by the guest or a member of their party, unless the cost can be fully recovered under our household insurance policy, Any "excess" on the policy will have to be paid by the guest. To take good care of the property and leave it in a clean and tidy condition at the end of the holiday rental. To permit us reasonable access should it become necessary. Not to part with any of the owners property or share it with anyone other than the named persons on the booking form. Not to sell or transfer the booking to another party nor to exceed the total number of people stipulated. Not to cause an annoyance or become a nuisance to occupants of adjoining properties. Not to smoke in the properties:Anyone smoking within the property will be asked to leave and the holiday terminated. Not to use sofas as beds or bedding. Guests using the WiFi facilities must not use this service for unlawful or illegal purposes.


Where pets are permitted by arrangement (Byre only), they should not be allowed in the bedrooms or on furniture. Nor, should they be left unsupervised where there could be a danger of damage to the owners property or distress to the animal. If damage is caused a charge will be made. Please provide your own dog bedding. Please pick up your dog waste. Puppies under 1 year old are not accepted.


If, for any reason beyond our control,  the property should not be available, or is no longer suitable for occupation on the dates booked a full refund will be given.

Breach of Contract

If there is any breach of these conditions, by the guest or any member of the party, the owners reserve the right to re-enter the property, end the holiday and ask the guest and their party to leave. Any guest that does not comply with any condition will be liable for any cost of whatever nature incurred.


Smoking is not allowed in either cottage and if smoking outside please dispose of your cigarette ends thoughtfully. Please do not leave them on the lawn or gravel, nor put them in the water butts, hanging baskets, flower beds or tubs.
Smoking in the property will result in termination of your holiday.